Terms of Use

Who we are

yfull.ai is operated by Genetic History S.L.U., CIF B24962573, a company registered in Spain, with registered office at Calle Aribau 168, 1-1, 08036 Barcelona, and registered at the Mercantile Registry of Barcelona, sheet B-646398. You can reach us about these terms, your account, or your data at dpo@yfull.ai or by telephone at +34 600 142 198.

The service

yfull.ai is designed to place the DNA data you provide onto the YFull tree — a phylogenetic tree the YFull team has curated since 2014 — and, when available, to provide an individual historical-context narrative report about your deep-ancestry haplogroups. The report page currently shows a sample preview, not an individual report generated from your data; references in these terms to "your report" apply only if an individual report becomes available to you. The one-time €15 placement covers placing your sample on the tree. When offered, an optional €10/year subscription provides access to your individual report and keeps it available and updated. Before you place an order, we will set out which parts of the service are available and, if an individual report is included, when it will be delivered. What we can determine depends on the DNA data you provide.

Who can use yfull.ai

You must be at least 18 years old and able to enter a binding agreement. You may submit only your own DNA data, or data you have the clear right to submit; do not submit another person's data without their informed consent.

Your account

Keep your login details secure and your account information accurate. You're responsible for activity under your account. One person, one account.

Your data and your consent

yfull.ai processes genetic data, which is a special category of personal data. We process it on the basis of your explicit consent (Article 9(2)(a) of the GDPR), which you can withdraw at any time (Article 7(3)). Further information about how we handle your data, and the active rights and contact channels, is available in our Privacy Notice. These terms do not replace that notice.

Use of AI

The report page currently shows a sample preview, not an individual report generated for you. Generative AI help is not currently offered through the service. If we later offer AI-generated individual reports or generative AI help, we will identify when you are interacting with AI or reading content generated by it and explain the human oversight and review available for that feature. Any individual report of that kind would be a historical-context interpretation, not a statement of certain fact. Before offering a report feature that would send personal data to an AI provider outside the EU, we will explain the recipient, transfer and safeguards in our Privacy Notice.

This is not medical advice

Your report is a historical-context interpretation of your DNA. It is not a medical or diagnostic result, and it should not be used for health, medical, or treatment decisions. yfull.ai provides historical-context ancestry narrative only — it is not a medical device and is not subject to the In Vitro Diagnostic Regulation (Regulation (EU) 2017/746) under its Article 2(2) scope, and it is not biomedical research and keeps no biobank registry (Ley 14/2007).

Payment, placement, and refunds

The €15 placement is a one-time charge; the optional €10/year subscription renews yearly until you cancel. When you ask us to place your sample on the tree, you ask us to carry out and deliver that work straight away. Completing that work ends your statutory right of withdrawal only if, before it begins, you expressly asked us to start immediately and acknowledged that, once the work is complete, you will lose that right. If those conditions have not been met, your statutory right of withdrawal remains. Our Refund Policy explains refunds, your 14-day statutory right of withdrawal, and how and when we pay you back.

Acceptable use

Use yfull.ai lawfully and as intended. Do not misuse the service, attempt to disrupt or reverse-engineer it, access other users' data, or use it to infringe anyone's rights.

Intellectual property

The yfull.ai platform, the curated YFull tree, and the way reports are generated are owned by Genetic History S.L.U. or the YFull team and are protected by law. Your DNA data remains yours. We grant you a personal, non-transferable right to use your report for your own personal, non-commercial purposes.

Disclaimers and liability

The service is provided as is, and your report is an interpretation, not a guarantee of any specific result. To the extent permitted by applicable law, we limit our liability for the service. Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law, or any of your mandatory rights as a consumer (Article 10 of the Spanish consumer law, Real Decreto Legislativo 1/2007).

Your statutory rights

Nothing in these terms reduces your rights as a consumer under Spanish and EU law, including your 14-day right of withdrawal (see the Refund Policy). If something goes wrong, you can also turn to the Spanish consumer-arbitration system (Sistema Arbitral de Consumo) or your regional consumer authority.

Changes, and closing your account

Changes to the service. We may change the service beyond what is needed to keep it conforming only where this is necessary because of: (i) a change in applicable law or regulatory guidance; (ii) a security, safety or integrity risk; or (iii) a change to the technical environment or a third-party service on which yfull.ai depends. We will make such a change at no extra cost to you and tell you about it clearly. If it is likely to have more than a minor negative effect on your access to or use of the service, we will give you reasonable advance notice on a durable medium of the change, when it will happen, and your right to end the affected contract without charge within 30 calendar days after that notice or the change, whichever is later. If we can offer you a conforming version of the service without the change at no extra cost, we will tell you how to keep using it instead.

Changes to these terms. We may change these terms only where this is necessary to reflect a service change made for one of the reasons above, or because of a change in applicable law or regulatory guidance. We will give you reasonable advance notice of a material change on a durable medium. A change applies only prospectively and does not remove any mandatory consumer right. If you do not wish to continue under a material change, you may cancel an optional subscription before it takes effect without charge. Continuing to use yfull.ai does not waive any mandatory statutory right.

You can close your account at any time; what happens to your data when you do is explained in the Privacy Notice. We may suspend or close an account that breaches these terms.

Governing law

These terms are governed by Spanish law. Disputes fall to the competent courts in Spain, without prejudice to any mandatory consumer-protection rule that lets you bring a matter before the courts or consumer body of your own EU country of residence.

Contact

Questions about these terms: dpo@yfull.ai.